Common questions, answered plainly.
Pricing
Yes, for the scope stated on the package. They exclude VAT, which is added at checkout where it applies. Work outside the stated scope is agreed and priced separately before it starts — never added as a surprise.
It’s the standard B2B convention in Latvia — the ex-VAT figure is what you’d compare against another business quote. VAT (21%) is calculated and shown as its own line once you reach checkout.
One-off projects of €900 and over can be split into a 50% deposit now and the balance on delivery. Monthly plans (SEO retainers, Care Plans) are billed monthly by definition.
Not automatically bundled, but if you’re ordering more than one service, mention it on the enquiry form — we’ll tell you honestly whether combining them changes anything.
Process
2–5 weeks from order to launch for most packages; each service page states its own turnaround. Landing pages are fastest, e-commerce builds take longest.
No — that’s the entire point of published pricing. Add a package to cart and check out; you’ll hear from us at kick-off, after payment.
It’s stated on every package — usually 1 to 3 rounds depending on the tier. Additional rounds can be added at an hourly rate, agreed before any extra work starts.
Your content (text and images), any existing brand assets, and — for redesigns or care plans — access to your current site. See the full list on the Process page.
Technical
Every build is mobile-first — designed for a phone screen first, then scaled up, not the other way round.
We build to work with whatever domain and hosting you have, or point you to a suitable host if you don’t have one yet. Hosting itself isn’t included in the build price.
Yes — you get admin access at handover. If you’d rather not touch it, Website Care Plans covers ongoing edits.
We choose the right technical approach for your project’s scope and budget during kick-off, and explain the choice in plain terms — nothing is locked to a platform you can’t move later.
Legal & Support
Free cancellation or reschedule up to 24 hours before your confirmed start date. Full terms are on the Refund Policy.
Yes — source files, designs, and admin access are yours at handover, on every package.
Covered in full on the Privacy Policy — in short, we collect only what’s needed to deliver and invoice your project, and never sell it.
If it’s within your revision window, it’s covered. After that, Website Care Plans covers ongoing fixes, or contact us and we’ll scope a one-off fix.
Still have a question?
Send it through the contact form — we read every message ourselves.
Contact us